You’ve decided to hire WordPress professionals to help manage your client’s websites. 

That’s a smart call. Not only does it lighten your load, but it also gives you more time to focus on what matters most: your clients’ content and strategy. 

But in a sea of WordPress professionals offering their services, picking the perfect fit can be tricky.

Your choice is crucial for providing your clients with the best possible service, so please choose wisely.

That’s exactly why we’ve compiled this guide. Here, we’ll take a close look at 10 non-negotiable features to look out for when choosing a WordPress support service.

By making sure your chosen WordPress experts offer each of these features, you can rest assured you’re making the best choice for you and your clients.

Let’s get started!

1. Hassle-free Cloud Backups

Kicking things off strong, you’ll want to look for a WordPress service provider that offers hassle-free cloud backups. This way, your client’s critical data is securely preserved and readily recoverable.

In case of data loss or unexpected mishaps, these daily backups serve as a dependable safety net, protecting files, databases, and configurations.

2. Quick-fix Restorations

WordPress issues and site downtime can be a significant hurdle for your clients. By hiring reliable WordPress support experts, you will be able to offer quick-fix restorations as a component of their website maintenance services.

When issues arise, this feature allows your clients to get back to business without unnecessary delays. 

3. Constant Updates

Continuous updates are vital for keeping your clients’ WordPress sites running smoothly and securely. 

This includes regular WordPress maintenance services, like theme and plugin updates, along with upgrades to the WordPress core.

Staying up-to-date with these important components helps you to prevent WordPress site issues and security vulnerabilities, ensuring each website’s long-term stability.

4. SEO Tune-ups and Web Vital Checks

You understand the importance of improving your client’s online presence, which involves tasks like SEO tune-ups, website speed optimization, and web vital checks. 

That’s why it’s vital to seek the help of a WordPress provider who can optimize website content, enhance loading speeds, and ensure mobile responsiveness. This way, your clients can expand their reach, and gain a competitive advantage in search results.

5. Firewall and Malware Patrols

Firewalls and malware patrols are essential digital guards for your websites. They continuously monitor for suspicious activities, security threats, or malicious attempts to compromise your sites. 

By choosing WordPress professionals who offer firewalls and malware patrols, you ensure your clients’ online assets are always well-protected against internet nasties.

6. Branded Client Portal

Next, you want a support service that allows you to impress your clients, and enhance their overall experience with a professionally branded client portal. 

This personalized platform not only reflects your agency’s identity but also serves as a central hub for communication, updates, and collaboration. 

It creates a polished and professional image for your agency, strengthening client relationships.

7. Glitch Fixes

Look for a support service that is dedicated to addressing any minor WordPress issues or glitches that arise. 

The best WordPress maintenance services guarantee your clients’ websites work smoothly without unnecessary interruptions. 

8. Monthly Branded Reports

Stay well-informed and keep your clients in the loop by getting monthly reports from your WordPress experts.

These reports should be professionally branded to align with your agency’s identity and progress. 

They’ll offer insights into website performance, traffic sources, user behavior, and other key metrics, empowering you and your clients to make informed decisions, and track the impact of your digital marketing services.

9. Cost-Effective Solutions

The WordPress support service you choose should offer flexible pricing plans tailored to your needs.

Cost-effective solutions help you provide top-notch support to your clients without breaking the bank, ensuring you get the most bang for your buck.

10. Performance Optimization

While hiring WordPress professionals, ensure that they provide performance optimization services. These optimization services include caching, minimizing code, and reducing image sizes. The main reason is that a site that loads fast offers a better user experience and SEO

Whenever you choose a proper WordPress support service, they should constantly monitor your websites, and ensure that they are performing well.

The Perks of Partnering with WordPress Experts 

Now that we’ve got a clear idea of the features to look out for in a WordPress support agency, let’s take a look at the perks of these collaborations: 

  • Expertise: WordPress support agencies are all about WordPress. They know WordPress inside and out, and you get access to top-notch professionals for your projects.
  • Time Saver: When collaborating with professionals, you can do what you do best while they handle the technical details. 
  • One-stop Shop: These agencies offer a full menu of services, from design and development to plugins and WordPress maintenance services. With them in your corner, you can offer your clients comprehensive solutions.
  • Budget-Friendly: Outsourcing to WordPress experts can trim your overhead costs so you can make the most of your budget without sacrificing quality.
  • Custom Solutions: WordPress professionals can create customized solutions tailored to your client’s needs. This level of personalization can set your agency apart in a competitive market.
  • Strategic Thinking: With the technical stuff taken off your plate, you can focus on strategy, business growth, and nurturing client relationships.
  • Quality Matters: These agencies follow best practices and quality standards, so you can be sure you’re delivering a top-notch product to your clients.
  • Happy Clients: When your clients see their websites are running like a well-oiled machine, they’ll be thrilled. It’s a surefire way to keep them satisfied.

When selecting a WordPress support service, don’t settle for less than your clients deserve. 

By insisting on essential features like hassle-free cloud backups, quick-fix restorations, constant updates, SEO tune-ups, firewall and malware patrols, a branded client portal, cost-effective solutions, and more, you’re guaranteeing exceptional service for your clients.

Expertise, time-saving, one-stop services, cost efficiency, custom solutions, strategic focus, quality assurance, and satisfied clients are just a few of the many benefits of teaming up with WordPress experts.

Introducing UnlimtedWP: Your Trusted White Label WordPress Development Partner

At UnlimitedWP, we love working with digital, design, and web agencies. Our team of project managers, developers, and QA specialists is here to support you and your clients.

From SEO tune-ups and monthly branded reports to quick-fix restorations, we proudly offer each support feature outlined in this blog, plus much more. 

Join the 200+ digital agencies who trust us with their WP development projects. We have a pool of over 100+ WordPress developers ready to assist with your custom development needs.

Ready to get started? Book your demo call today.