White Label WP Care Plans
Dedicated for Freelancers, Web and Digital Marketing Agencies
$140 USD / site / month
$299 USD / site / month
Everything from Secure
Theme, Plugin, and WP Core Updates – Weekly
Website Edits or Fixes per Month – 3 Hours
Core Web Vital Check
Proactive Monitoring with PM
Updates on Staging and Live
Google Analytics Integration
Google Search Console Setup
Who is it for?
Achieve the highest page speed possible.
$70 USD / site / month
$149 USD / site / month
Everything from Manage
Theme, Plugin, and WP Core Updates – Bi-Weekly
Website Edits or Fixes per Month – 2 Hours
Advanced Security (Firewall and Malware Scans)
Automated Site/SEO Audits
Broken Link Checker
Who is it for?
Keep your sites extra secure.
$35 USD / site / month
$75 USD / site / month
Cloud Backups – Daily
Theme, Plugin, and WP Core Updates – Monthly
Website Edits or Fixes per Month – 1 Hour
Site Protection by iThemes Security (Premium)
Monthly White Label Reports
Invite Your Clients to White Label PM Tool
Restorations of Backups
Who is it for?
Keep your sites regularly updated with daily backup.
Do you offer 24/7 Technical Support?
Our technical support hours are from 12:30 AM to 10:30 AM Eastern Time, Monday through Friday. Any support tickets submitted during off-hours are immediately attended to during our regular support hours.
What details are required to setup support on my website?
After you have purchased your support plan, you will be requested to share the WordPress admin credentials and file access securely over lastpass. This helps us connect to your site in order to install our services offered (i.e., security monitoring, backups, and plugins). Our staff keeps these credentials private and will never share these details with anyone not associated with UnlimitedWP.
Do you use the staging site to make the updates?
Routine site updates are performed on live site under the MANAGE and SECURE support plans. If you prefer to use the staging site to perform the site updates to test and then make the changes to live site, you would have to upgrade to PERFORM support plan. On PERFORM support plans, we will inform you after the updates are performed for your review and approval and will make the updates on live after your
Is WordPress Multisite Supported?
WordPress Multisite and Multi-network is supported only on PERFORM support plan. We would require a thorough understanding of your existing setup and configuration in order to start with the maintenance and updates of the sites.
What happens in an event of Site hack?
We continuously monitor all the sites under all the support plans using Malware scanner from our security partner, BlogVault. If the malware is detected, our technical support team will manually review for all such instance to make sure those alarms are not false positive. In an event when there is an actual security issue on the site, our goal is to respond and mitigate the issue immediately within the business hours. Security concerns will be taken upon with the highest priority over any other development or support tasks, company-wide.
For the instances where the site is hacked to an extent where malware removal tools do not help and manual cleaning is required, you can signup for our development support packages for site cleaning.
How do the monthly payment works?
All your website support plans will be managed under one monthly subscription on our website. Our website will charge you monthly from the date you signed up for the first time and total amount for all your subscriptions will be charged during the renewal. You can always visit “My Account” page on our website to find more details on number of active support plans.