Care Plan FAQs
Do you offer 24/7 Technical Support?
What details are required to setup support on my website?
Do you use the staging site to make the updates?
Is WordPress Multisite Supported?
What happens in an event of Site hack?
How do the monthly payment works?
How can I upgrade, downgrade or cancel a plan for individual websites?
Are the site reports white label?
Can my clients make direct requests to the support team?
Does the site hosting provide matter with maintenance and support?
What is included in the backups?
What is excluded in the backups?
How often does UnlimitedWP backup my website?
Can I change the time at which the backup takes place?
How many backups are retained for a site?
Is there a limit to the size of the site which UnlimitedWP can backup?
Does UnlimitedWP have any storage limit for backups?
Are website backups taken in real time?
Are clean ups automatic?
Can I scan my website whenever I want?
Do you backup the site before cleaning?
Do you guarantee my website won’t get compromised?
Does UnlimitedWP remove or delete infected files that are part of the website and WordPress?
Does UnlimitedWP scan all the files on my website?
Does UnlimitedWP scan website database?
Does my site get cleaned manually or automatically?
How long does it take to clean my website under Emergency clean up?
How many times does UnlimitedWP auto-scan a website?
Will it stop hackers from exploiting vulnerabilities?
Will the cleanup process break my site?
Still have questions before signing up?
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